Terms of Service

    Last updated: July 17, 2026

    These Terms of Service ("Terms") govern your use of the LeadMarketo platform and website (the "Service"), provided by WP Media LLC ("LeadMarketo", "we", "us"). By creating an account or using the Service, you agree to these Terms on behalf of yourself and the business you represent.

    1. The Service

    LeadMarketo is an all-in-one marketing and communication platform for businesses, including a unified inbox, CRM, automation, campaigns, booking, and related tools. The Service is intended for business use only — it is not offered to consumers.

    2. Accounts

    You must provide accurate information when registering and keep your credentials secure. You are responsible for all activity under your account, including actions by team members you invite. Notify us immediately of any unauthorized use.

    3. Free trial

    New accounts include a 14-day free trial with full access to the selected plan. No payment is taken during the trial. If you do not cancel before the trial ends, your chosen subscription begins and billing starts automatically.

    4. Subscriptions, billing & cancellation

    • Plans are billed monthly or annually in advance at the prices shown on our pricing page. Annual plans are discounted and non-refundable except as required by law.
    • You may upgrade at any time (effective immediately, prorated) or downgrade (effective at the next billing date).
    • You may cancel at any time from your account settings; access continues until the end of the paid period. We do not offer refunds for partial periods.
    • Usage-based charges (e.g., SMS, voice, or WhatsApp message fees beyond plan allowances) are billed per use at the rates shown in your account.
    • We may change prices with at least 30 days' notice; changes apply from your next billing cycle.
    • Late or failed payments may result in suspension after reasonable notice.

    5. Acceptable use

    You agree not to use the Service to:

    • Send spam or any messages without required consent. You are solely responsible for complying with marketing and communication laws applicable to your audience — including GDPR and the ePrivacy rules (EU), TCPA/CAN-SPAM (US), and carrier/platform policies (e.g., WhatsApp Business, Meta, Google).
    • Send unlawful, fraudulent, deceptive, harassing, or infringing content.
    • Upload malware, attempt to breach security, or interfere with the Service.
    • Resell or white-label the Service without a written agreement with us.
    • Exceed reasonable use thresholds designed to protect platform stability.

    We may suspend accounts that trigger carrier complaints, abnormal spam rates, or legal risk — where practical, we will contact you first.

    6. Your data & content

    You retain all rights to the data and content you upload ("Customer Content"). You grant us a limited license to host and process Customer Content solely to provide the Service. You are responsible for having a lawful basis to contact the people in your contact lists. Data protection terms are set out in our Privacy Policy and Data Processing Agreement, which form part of these Terms.

    You can export your Customer Content at any time. After account termination, Customer Content is deleted in accordance with our Privacy Policy.

    7. Third-party services

    The Service connects to third-party platforms (e.g., WhatsApp, Meta, Google, Stripe, PayPal, Zapier). Your use of those platforms is governed by their own terms, and we are not responsible for their availability or actions. If a third party changes or withdraws an API, we will use reasonable efforts to adapt but cannot guarantee uninterrupted integration.

    8. Intellectual property

    The Service, including software, design, and branding, is owned by us or our licensors. You receive a limited, non-exclusive, non-transferable right to use it during your subscription. Feedback you provide may be used to improve the Service without obligation.

    9. Availability & support

    We aim for high availability but do not guarantee the Service will be uninterrupted or error-free. Planned maintenance is announced in advance where possible. Support is provided via chat and email; response targets depend on your plan.

    10. Disclaimers

    The Service is provided "as is". We do not warrant that use of the Service will achieve any particular business result (e.g., lead volume, conversion rates, or deliverability), which depends on factors outside our control, including carrier filtering and third-party platform policies.

    11. Limitation of liability

    To the maximum extent permitted by law: (a) neither party is liable for indirect or consequential damages, loss of profits, or loss of data; and (b) our total aggregate liability under these Terms is limited to the fees you paid us in the 12 months preceding the claim. Nothing limits liability for willful misconduct, gross negligence, or liability that cannot be limited by law.

    12. Indemnity

    You will indemnify us against third-party claims arising from your Customer Content, your breach of section 5 (acceptable use), or your violation of applicable law — including messaging-consent claims from your contacts.

    13. Termination

    You may terminate by cancelling your subscription. We may terminate or suspend for material breach (including non-payment or acceptable-use violations) with reasonable notice where practical. Sections that by nature survive termination (IP, liability, indemnity, governing law) survive.

    14. Changes to these Terms

    We may update these Terms; material changes will be notified at least 30 days in advance by email or in-app. Continued use after the effective date constitutes acceptance.

    15. Governing law & disputes

    These Terms are governed by the laws of Wyoming, USA. Disputes shall be resolved by the courts of Wyoming, unless mandatory law in your country of establishment provides otherwise.

    16. Contact

    WP Media LLC
    30 N Gould St, Ste R, Sheridan, WY 82801, USA
    Email: hello@leadmarketo.com
    Phone: +46 8 414 001 10